This Privacy Policy outlines how Prepflix ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you visit our website www.prepflix.co.in or engage with any of our services.
1. Information We Collect
We may collect the following personal data:
- Full Name
- Email Address
- Phone Number
- College Name and Year
- Payment and Bank Details (for EMI/ECS)
- Device and Browser Information (via cookies/pixels)
2. Purpose of Collection
Your data is collected for:
- Providing course access and support
- Setting up and processing ECS payments
- Communication via WhatsApp, email, and phone
- Analytics and advertising optimization
3. Tracking Technologies
We use cookies, Facebook Pixel, LinkedIn Insight Tag, and Google Tag Manager for analytics, remarketing, and personalization. You can block or delete cookies in your browser settings.
4. Sharing and Disclosure
We do not sell your data. We may share it with:
- Payment processors (for ECS setup and EMI tracking)
- CRM and automation tools for service delivery
- Legal or regulatory authorities if required by law
5. Data Security
Your data is stored in secure systems with encryption, firewalls, and access controls. We use third-party payment providers that comply with RBI guidelines for ECS and mandate storage.
6. Data Retention
We retain user data for up to 36 months or as legally required. After this, your data may be anonymized or securely deleted.
7. Children's Privacy
We do not knowingly collect data from users under 13. If you believe a child has provided us information, please contact us immediately.
8. Your Rights
You may request correction, or deletion of your data by contacting us at:
- Email: prepflix.academy@gmail.com
9. Updates to This Policy
This policy may be updated periodically. Changes will be posted on this page with an updated "Effective Date."
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact:
Prepflix
Email: prepflix.academy@gmail.com
Website: www.prepflix.co.in